If not otherwise stated in writing, the conditions of contract for our hotel guests adhere to those of the latest version of the Austrian Hotelier Association.  ÖHV (Österreichischen Hoteliersvereinigung).

Rules of Cancellation:

We ask that you inform us of a cancellation as soon as possible. We will try to be as tolerant as we can. If you have to cancel at the last minute, we will charge a cancellation fee of three days, the same is valid for early departure.
The terms of contract of the Austrian Hotelier Association apply for cancellations, late arrivals and early departures.

An email booking is considered a confirmed booking. Cancellation are only accepted in writing. Deposits already paid will be held as cancellation fees.