Privacy Policy

We care about your data nad your privacy. This notice provides you with information on how Erlebnishotel Bergkristall, Michaela und Alois Thaler, Mühltal Oberau 178, 6311 Wildschönau will process your personal data.



1. Processed data

Date and time of a visit of a page on our Website, IP-Address, Name and version of the Web-Browsers, referrer-(URL), cookies (please see 2) and informations you give us with the web form.

The provision of personal data is voluntary. However, if you do not provide your personal datasome servives may work not properly.

2. Cookies

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences. We use both session and persistent cookies on the Service and we use different types of cookies to run the Service. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

What are your choices regarding cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

3. Purposes for which we process your data

We will process your personal data set out in Point 2 below for the following purposes:

  • to fulfil your orders;
  • to assess your creditworthiness;
  • to assess your performance;

4. Rechtsgrundlagen der Verarbeitung

We process the following categories of your personal data on the basis of our prevailing legitimate interest (Article 6(1)(f) GDPR) which is to achieve the purposes [as applicable: a/b/c] set out under Point 1 above.

5. Transfer of your personal data

For the purposes set out above, we will transfer your personal data to the following recipients:

  • IT service providers that we use:
    mg-design / Martin Gruber , Dorf Auffach 265 , 6313 Wildschönau
  • web analytics specialists

Some of the recipients referred to above are located in or process personal data outside of your country. The level of data protection in another country may not be equivalent to that in your country. However, we only transfer your personal data to countries where the EU Commission has decided that they have an adequate level of data protection or we take measures to ensure that all recipients provide an adequate level of data protection. We do this for example by entering into appropriate data transfer agreements based on Standard Contractual Clauses (2010/87/EC and/or 2004/915/EC).

Web Analytics with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. We process your data on the basis of our prevailing legitimate interest to cost-efficiently generate easy to use website access statistics (Article 6(1)(f) General Data Protection Regulation).

The information generated by the cookie about your use of the website (including your IP address and the URLs of the accessed pages) will be transmitted to and stored by Google on servers in the United States. We do not store any of your personal data collected in connection with Google Analytics.

This website uses an IP anonymization feature provided by Google Analytics. Your IP address will therefore be truncated/anonymized by Google as soon as it receives it. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to us. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of your data by downloading and installing the browser plug-in available under Browser plug-in  

You can also refuse the use of Google Analytics on this website by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:

Disable Google Analytics

Further information concerning Google’s terms of use and privacy statement can be found at or at

6. Retention periods

The retention periods are according to Austrian and European law. We delete data when the use is not necessary anymore.

7. Your rights in connection with your personal data

Under applicable law, you have, among others, the rights (under the conditions set out in applicable law): (i) to check whether and what kind of personal data we hold about you and to request copies of such data, (ii) to request correction, supplementation or deletion of your personal data that is inaccurate or processed in non-compliance with applicable requirements, and (iii) to request us to restrict the processing of your personal data, (iv) in certain circumstances, to object for legitimate reasons to the processing of your personal data or to revoke consent previously granted for the processing, (v) to request data portability, (vi) to know the identities of third parties to which your personal data are transferred, and (vii) to lodge a complaint with the competent authority

Contact details

Please address your requests or ques­tions concerning the processing of your personal data to:

Erlebnishotel Bergkristall
Familie Michaela und Alois Thaler
Mühltal, Oberau 170
6311 Wildschönau

Tel. +43 5339 8917

E-Mail: hotel-bergkristall(at)